Welcome, First State Bank Customers.
Here is where you will find all the helpful details for your transition to SCSB.
Here is where you will find all the helpful details for your transition to SCSB.
Effective April 17, your accounts are now with SCSB. If you have not enrolled at SCSB yet, we have included Personal and Business account charts showing your current account features and how they compare to features associated with your new account. Please locate your current account name on your First State Bank monthly statement. Then review the charts carefully to best understand the features of your new account at SCSB. If you have questions, please consult a Personal Banker, or call 712-755-5112. If you are ready to enroll, please click on the link above to get started.
Personal Checking Accounts
Our Personal Checking Account Guide outlines your current First State Bank checking account and the SCSB checking account to which it will convert. While there may be some changes, you will see additional benefits. Please click on the link to best understand the features of your new account at SCSB.
After conversion, if you are interested in moving your account to a different account type, talk to a Personal Banker at any SCSB location.
See details of SCSB Free and Interest Checking Accounts.
See details of Additional Personal Services.
Personal Savings and Money Market Accounts
The Personal Savings and Money Market Account Guide outlines your current First State Bank Savings and Money Market accounts and the SCSB Savings and Money Market accounts to which it will convert. There will be some changes to your savings and money market accounts, but some features that will benefit you on your SCSB Savings account are the elimination of minimum balances and monthly service fees. Please review the following charts to best understand the features of your new account at SCSB.
See details on your SCSB Savings Accounts.
See details on your SCSB Money Market Accounts.
See details of Additional Personal Services.
Personal Certificates of Deposit and IRAs
Your CD and CD IRA rates and terms will remain the same when you move to SCSB. The early withdrawal penalty structure for CD's will change. Previously you had four different penalty levels ranging from seven days loss of interest to 180 days loss of interest. With SCSB, you will now have four penalty levels ranging from equal to term to 18 months loss of interest. This means interest lost by you if you need to withdraw from your CD before it matures. CD's will automatically renew upon maturity and have a 10-day grace period. There will be some changes to your Health Savings Account CDs. You will be receiving additional information in a separate communication.
See details on your Certificate of Deposit (CD) Accounts.
See our Guide to Your Personal Health Savings Accounts.
See details of Additional Personal Services.
Personal Loans and Lines of Credit
If you currently have a personal loan or line of credit, your rate and payment, including automated payment, will remain the same. Please note that your loan number will change, and the mailing address will change for those who choose to mail payments. Please refer to the notification letter you may have already received this month that was mailed to all borrowers for further details.
See details of our Personal Loans & Lines of Credit
Personal Overdraft Coverage for Checking Accounts
We understand that unanticipated expenses or unforeseen problems can leave you with not enough money in your checking account. Our goal is to assist you in avoiding unexpected overdraft fees as well as the inconvenience of having transactions declined or returned unpaid. SCSB offers two layers of overdraft coverage. If you currently have a Savings, Money Market or Line of Credit on your checking account for overdraft protection, that provision will remain the same. Our second layer of protection is overdraft servicing, which provides coverage for when your checking and linked Overdraft Protection account (if enrolled) does not have enough money available to cover a transaction. You will receive the standard overdraft service coverage on your checking account; however, you can change this at any time by contacting your local branch. Please watch for more information to come in your mail regarding overdraft servicing enrollment options.
Our Business Checking & Savings Account Guide outlines your current First State Bank business checking account and the SCSB business checking account to which it will convert. While there will be some changes, you will see additional benefits. Please review the following charts to best understand the features of your new account at SCSB.
After conversion, if you are interested in moving your account to a different account type, talk to a Personal Banker at any SCSB location.
See details on your SCSB Business Checking Accounts.
See details of Additional Business Services.
Our guide to your Business Savings and Money Market Accounts outlines your current First State Bank Savings and Money Market accounts and the SCSB Savings and Money Market account to which it will convert. There will be some changes to your Savings and Money Market accounts. Please review the following charts to best understand the features of your new account at SCSB.
See details on your Business Savings and Money Market Accounts.
See details of Additional Personal Services
Your CD and IRA rates and terms will remain the same when you move to SCSB. Deposit as little as $1000 and watch your money grow. From 3 months to 60 months, we have CD options that will let you choose the right terms for your investment goals.
See details on your Business Certificate of Deposit (CD) Accounts.
See details of Additional Business Services.
If you currently have a loan or line of credit, your rate and payment, including automated payment, will remain the same. Please note that your loan number will change, but the mailing address will stay the same for those who choose to mail payments. In some cases, your late charge fee may be changing. Please refer to the notification letter you may have already received this month that was mailed to all borrowers for further details.
See details on Business Loans and Lines of Credit
Online Banking
Identify Your Login Instructions
The login you use with First State Bank will determine your transition process to SCSB Online Banking. If you are an individual or business that used the Personal Banking login, please follow the steps on the left in the diagram below to identify which process is yours. If you use the Business Banking login, follow the steps on the right side of the diagram to identify what types of services you had to determine which process you should follow.
Transition #1
Transition #2
FSB Personal Banking Account Login – Business Account
Transition #3
Interest begins to accrue on the business day we receive credit for the deposit of non-cash items/collected balances.
Interest begins to accrue on the business day you deposit noncash items (for example checks).
Generally, we process transactions received by the end of the business day in the following order: deposits or credits first, then withdrawals or debits.
Deposits or credits are transactions that increase the balance in your account. Withdrawals or debits are transactions that decrease the balance in your account. Transactions received after our business day cutoff times will be processed the next business day. Generally, after we have processed all deposits to your account, we process withdrawals in the following categories and order:
Please remember that it is common that when you write a check, that check may be converted to an electronic item by the person, store or bank receiving the item. If it is converted, that item will be presented to us for payment more quickly than if it had been processed as a check. The posting order of deposits and withdrawals may change from time to time based upon regulatory requirements, technology, or industry standards.
We always recommend that you maintain an accurate record of balances and transactions that you authorize for deposit or withdrawal from your account so sufficient funds are always available.
Funds from some deposits may not be available for immediate withdrawal. Generally, we will make $100 available to you on the day of your deposit for checks presented in person. Please refer to your Deposit Agreement for our Funds Availability Policy.
Please review your Deposit Agreement for information regarding Dispute Resolution. If you have any questions, please call, or visit a branch location.
Where can First State Bank customers get assistance with their accounts prior to conversion?
Contact a Personal Banker during the business hours of 8:00 AM – 5:00 PM CST: 712-364-3181
What will happen to any payments that are pending in BillPay over conversion weekend?
Bill Pay Users: Bill Pay will not be accessible under FSB starting on April 10, 2023. Pending payments will be processed until April 14, 2023. Bill Pay payments scheduled to be paid after April 14, 2023, should be canceled under FSB, and set up under SCSB.
Will we continue to work with the same First State Bank staff at the same locations after the merger?
Yes - Customers will continue to bank with the same great banking professionals they know and trust.
When will SCSB begin to assist customers?
Monday April 17, beginning at 8 a.m. CST. Customer support number: 712-364-3181
Will branch hours change post conversion?
No - Branch hours will not change.
Will checking, savings, and money market account number(s) change?
Consumer and Business deposit account numbers will stay the same as they convert to an SCSB account.
Will customers need to order new checks and/or deposit slips?
You may continue to use the FSB checks you have. SCSB has a partnership with Deluxe and will offer new check styles for you to choose from. Customers can visit or call a branch to discuss available options; or log into their account online to order new SCSB checks.
What overdraft changes will FSB customers experience?
We understand that unanticipated expenses or unforeseen problems can leave customers with not enough money in their checking account. Our goal is to assist you in avoiding unexpected overdraft fees as well as the inconvenience of having transactions declined or returned unpaid.
SCSB offers two layers of overdraft coverage.
When will customers be able to activate their new SCSB Debit Card?
SCSB-branded debit cards and ATM cards are being mailed to customers now. The card carrier and activation sticker on each card provide action steps (activation / select PIN) for customers to be able to use their cards beginning April 17.
Customers cannot activate or select a PIN prior to 6 a.m. CST on April 17. When a customer attempts to activate prior to this time, they will hear a message explaining when to complete the process.
April 17 after 6:00 a.m. CST:
What actions do customers need to take since their debit card numbers are changing?
Customers should update all automated payments and online retailers that use their Debit Card after April 17.
Will I have access to an ATM network when I convert to SCSB?
Yes. All SCSB customers will now have access to the Allpoint® ATM network featuring 55,000 Surcharge-Free ATMs Worldwide. Just use our Find ATM/Branch locator to find free ATMs near you.
How will FSB loans (Installment, Line of Credit, HELOC) be impacted by conversion?
If a customer currently has a personal loan or line of credit, the rate and payment, including automated payments, will remain the same. Please note that your loan number will change.
What actions do customers need to take since their loan number(s) changed?
No action is needed by customers. Current automatic payments will transition to SCSB using the new account number.
Can customers still use their FSB loan payment coupons?
If a customer has a current FSB loan coupon book, they may continue to use them, or they can request to receive a new one. When an old payment coupon is mailed in, it will be manually processed and applied to the loan.
Will customers use the same address to mail their loan payments?
Yes
What website will customers need to access for online banking?
NOTE: Personal and Business accounts cannot be accessed from the same profile with SCSB. If customers have personal and business accounts currently tied to a single profile under FSB, they will need to access those accounts using separate profiles with SCSB.
Will customers need to enroll in online banking?
Customers will need to complete the online banking enrollment process at scsbnet.com
They will need the following information to enroll:
Once enrolled, customers can add their account by clicking on their Profile > select Add Online Account in the left navigation bar.
Will customers need to set-up BillPay / payments / transfers and their online banking alerts?
Bill Pay will not be accessible under FSB beginning April 10. Pending payments will be processed until April 14, 2023. Once enrolled in online banking under SCSB on April 17, their BillPay Payees will transfer to their new SCSB profile. Recurring or scheduled BillPay payments that were set up under FSB will be paid as requested using their new SCSB profile
Why did I receive a printed account statement from First State Bank?
As part of the conversion process to SCSB, all customers – even those who have selected e-statements – will receive a paper statement showing account activity through April 14. All future account statements will be generated and sent to you by SCSB. Transactions on your account for the current statement cycle may be split between this final FSB statement and your first SCSB statement. If you prefer receiving e-statements (paperless), you will need to enroll in that option for your new accounts at scsbnet.com. Please contact your local SCSB branch if you have any questions.
Will monthly statements for FSB accounts change?
There’s no anticipated change with monthly statements.
Will a final statement for FSB accounts be provided to customers?
Yes, final statements for FSB will be cut for all checking and savings accounts on April 14, 2023. Loan customers will also receive a final statement.
How will customers access past statements?
Customers will be able to access past statements online at scsbnet.com, or they may call to request a copy or visit a branch location.
Will foreign currency be available for customers?
No – SCSB does not have a foreign currency vendor at this time.
What changes will customers experience pertaining to their Safe Deposit Box?
FSB customers will keep their remaining SDB rates for one year and then move to SCSB pricing.
Your safe deposit box (SDB) number and annual rent will change.
1Annual rent and fees are subject to change.
Late Payment Fee (Per Month): | $ 5.00 |
Lost Key: | $ 50.00 |
Drilling Fee: | $200.00 |
SCSB MISSION: Building Relationships that Promote Family, Service, and Community.
Since 1880, SCSB has served the financial needs of our local communities. SCSB is headquartered in Harlan, IA, with thirteen bank locations in Harlan (2), Ida Grove, Avoca, Battle Creek, Danbury, Elk Horn, Irwin, Mapleton, Odebolt, Panama, Portsmouth, and Shelby.
Whether you are saving, borrowing, or planning for your future, we offer both personal and business solutions catered to fit your needs. Our local, knowledgeable staff is eager to assist you. And when you are on-the-go, we provide 24/7 access to your accounts through online, mobile, and telephone banking services.
If you would like more information about opening an account or getting a loan with SCSB, please call us at (712) 755-5112 or stop by any one of our branches. We would be honored to assist you.