Email Fraud

Far too much fraudulent activity occurs on the Internet. But you can still conduct business safely online. You just need to have the information that will allow you to protect yourself.

In general, you can enhance the safety of your email experience by heeding the following suggestions:

  • Review your email service provider's Security Statement. Be cautious about sharing personal information through email.
  • Do not open suspicious attachments. They may contain viruses. Delete any unwanted email.
  • If you are using a public computer, close the email program and Internet browser you are using before you leave.
  • We will never contact you unsolicited via email or any other method and ask for you to verify an account number, password, PIN (Personal Identification Number) or Social Security number. If you get such a request that purports to be from us, contact us immediately.
  • It is strongly recommended you not email confidential information (such as Social Security numbers, account numbers, mother's maiden name, annual income, source of income, etc.). If you have questions regarding your accounts, contact us.

Types of Email Fraud:

  • Phishing occurs when a consumer receives an email falsely claiming to be a legitimate company in an attempt to obtain personal information, such as account numbers, personal identification numbers (PIN), Social Security numbers, passwords, or other sensitive information. If you receive an email that appears to be from us but you suspect is fraudulent, please fill out a Report Internet Fraud Form or email us at reportfraud@fnni.com.
  • Avoid opening emails when you do not know the sender. Spamming occurs when an unsolicited email is sent in bulk to a large group of consumers. It is recommended that you delete them immediately. By opening the email, you risk the possibility that it may contain a virus and will also result in an increase in unsolicited emails.

For additional Security information, please visit the Information Security Center.