FAQs for Business Accounts

Select the categorized tabs below to help you find answers to common business account questions.

  • Dashboard - Customized view of all your frequently used accounts with quick links to commonly performed banking services
  • Account Detail - Check account balances, review transactions, view check images and download account activity in a variety of formats
  • Statements - View Account and Tax information online
  • Transfers - Transfer funds between your bank accounts
  • Transaction Search - Search multiple criteria for transactions and checks
  • Alerts - Receive a variety of email updates on the status of your bank accounts and customize alert settings to the thresholds that are right for your business
  • Stop Payments - Easily place, cancel and renew Stop Payments on checks
  • Manage Users - Control online user access by accounts, tasks, and levels of authority
  • Commercial Card - View business credit card information and make payments
  • Flexibility - As your business needs grows, so can your online services. Additional services are available for Bill Payment, ACH, Wire Transfers, Remote Deposit Capture, and much more!

Your Account Detail provides you with the most current balance available, including any recent transactions/purchases. Keep in mind that a transaction cannot be viewed until it has actually posted to your account.

It's free! Once you enroll, you'll have 24-hour access to your business banking and business credit card accounts at no cost.

To enroll for online access, simply fill out the online enrollment form. We require an authorized representative/signer to authorize the enrollment of each company administrator. Once enrolled, this person can then set up additional users as needed.

All of your business banking accounts can be enrolled online as long as the enrollment is authorized by a signer on each of those accounts. These are all the different types of banking accounts that you can enroll online:

  • Checking
  • Savings
  • Certificates of Deposit
  • Lines of Credit
  • Loans
  • IRAs

All of your banking companies can be enrolled online. You will, however, be required to furnish corresponding authorized representative/signer signatures for each of the companies requested.

You can enroll your company's business credit card account and at that time, you can also enroll the individual cardholder's accounts, belonging to the company. You will need your company's unique Tax ID to enroll.

An authorized representative/signer for each company being enrolled online will have to sign the authorization for that company. This is true for enrolling banking and/or credit card companies.

Once you complete and submit the online enrollment form, our Online Representatives will process the enrollment for you. You will receive a response from us (via the preferred method of notification you chose) in two to three business days to let you know the enrollment is complete, or if we need any additional information. When you are notified of your completed enrollment, you may start using online account access!

For security reasons, each online user is required to have a unique User ID and Password.

There are several options available to you to make payments on your loan and line of credit accounts. These include:

  • Make payments from your accounts online for free.
  • Have a payment automatically withdrawn from your account monthly.
  • Mail payments in every month.

Please use the following mailing address when sending your payments by mail:

508 Court Street, P.O. Box 29, Harlan, IA 51537

Please mail your credit card payment to:

Commercial Card Payment Processing
P.O. Box 2818
Omaha, NE 68103-2818

Please send your overnight credit card payment to:

Commercial Card Payment Processing
Mail Stop 2210
1620 Dodge Street
Omaha, NE 68197

Online payments requesting same day posting submitted by 3:00 PM CT will be effective the same day. Payments requesting same day posting submitted after 3:00 PM CT will be applied to your account the next business day.

You can cancel scheduled payments that are pending on your company credit card accounts or make changes to the amount, payment date, and bank account information up to 3:00 PM CT on the payment date indicated.

You can pay your credit card statement up to 30 days in advance.

Yes. As long as your scheduled payments do not exceed your current or statement balance, you can continue to schedule payments.