Agents are available to assist you. Select a customer service department so we can best serve you.
Debit Cards
Debit Card Customer Service: 712-235-5112
Report Debit Card Lost / Stolen: 800-877-7408
Credit Cards
Credit Card Customer Service: 888-295-5540
Accessibility & Technology
Hearing Impaired: We accept calls made through relay services (dial 711)
User ID/Password Assistance: 888-978-5296
Contact a Branch
Downtown Harlan Branch: 508 Court St. Harlan, IA 51537: 712-755-5112
Harlan West Branch: 2010 23rd St. Harlan, IA 51537: 712-755-7671
Elk Horn Branch: 4039 Main St. Elk Horn, IA 51537: 712-764-5067
Irwin Branch: 512 Ann St. Irwin, IA 51446: 712-782-3115
Panama Branch: 102 Main St. Panama, IA 51562: 712-489-2424
Portsmouth Branch: 111 Main St. Portsmouth, IA 51565: 712-743-2715
Shelby Branch: 425 East St. Shelby, IA 51570: 712-544-2626
Avoca Branch: 155 S Elm St. Avoca, IA 51521: 712-307-6670
Ida Grove Branch: 200 Moorehead Ave, Ida Grove, IA 51445: 712-364-3181
Battle Creek Branch: 502 2nd St. Battle Creek, IA 51006: 712-365-4341
Danbury Branch: 202 Main St. Danbury, IA 51019: 712-883-2161
Mapleton Branch: 414 Main St. Mapleton, IA 51034: 712-881-2161
Odebolt Branch: 100 S Main St. Odebolt, IA 51458: 712-668-2218